S H I P P I N G
Shipping costs are the sole responsibility of the purchaser. This also applies to returned products, no exceptions. Shipping prices stated refer to shipping within the U.S. mainland only. All of our shipments are insured. Please inspect your delivery immediately for damage before shipper leaves. Note the damage on the box and it's relationship to the furniture. Take pictures if possible. Please make a claim with the carrier and notify us. We will assist you in every way that we can.



C A R E   O F   Y O U R   P R O D U C T
We suggest cleaning our furniture on a weekly basis. Simply use a damp soft cloth (not wet). Wipe the entire piece evenly – DO NOT concentrate in one area. If you need, you can use a diluted mild soap in the damp cloth, then wipe it down again using a clean damp cloth (no soap). Do not use all purpose cleaners or furniture polishes, as they may effect the finish.

As with all fine wood furniture, always use coasters and limit the wood to prolonged or harsh sunlight to minimize fading. Wood movement is a natural occurance over time in all wood furniture, please keep your furniture in a fairly even temperature environment (10º range). Extreme temperatures will greatly effect the wood. Never place your furniture near a heat source.
     
 
xlounge : walnut
xlounge : exotic woods
xlounge : poplar
accent/dining chairs
min coffee table
hidey table
italic table
intersect table
7 table/bench
kneel perches
z12 z20 perches
mutt : dog dwelling
  P O L I C I E S
All sales are final. We guarantee our products for one full year. Nicks and scratches from everyday use and abuse are not covered. If you have any questions about our furniture please call us, we want you to be satisfied.

To start an order : A 50% deposit of the product price is required to start each commision. The remainder is due when the piece is finished and ready to ship. Special commissions may require full payment in advance.

Cancellation : We take our clients and their needs seriously. Cancellation of an order with work in progess will result in the loss of your deposit. Cancellation of an order for which the wood has been purchased but the work has not been started will result in the loss of 70% of the deposit.

We will add 8.8% sales tax for Washington state residents.

       
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